IT Support · AI Automation · Web Solutions

IT brain.Creator hands.Coach discipline.

I’m Willard Wells—a technology professional who keeps critical systems reliable, turns ambitious ideas into working products and helps people feel capable with the tools in front of them.

Willard Wells thoughtfully reviewing several laptops
20+years in technology
15+years of trusted support
Systems supportAI automationWeb deliveryCreative problem-solvingSystems supportAI automationWeb deliveryCreative problem-solving
01

Operating profile

One technician.
Three useful modes.

The value is in the overlap: support experience keeps the work grounded, creative instinct makes it feel human, and disciplined delivery gets it across the line.

01

IT brain

Systems that stay dependable when real people depend on them.

Campus-wide support, networking, Google Workspace administration, devices, security and calm problem-solving built across two decades.

15+ years at Hillel Academy
02

Creator hands

Ideas turned into tools, sites and automations people can use.

Next.js, TypeScript, n8n, APIs and AI models brought together around the actual business process—not technology for its own sake.

From requirement to deployment
03

Coach discipline

Clear guidance that leaves the room more capable than before.

Workshops, documentation, user support and practical feedback delivered without jargon — including repeat AI workshop engagements for Jamaica Public Service.

JPS AI facilitator · 2025 & 2026
02

Selected work

Not concepts.
Working proof.

Projects selected to show range, judgment and the ability to move from a fuzzy problem to a usable result.

Lifestyle Hikers at a waterfall in JamaicaVisit the live site

01Production platform / Community operations

Lifestyle Hikers

A live platform for Jamaican trails, events, galleries and stories, supported by Git-based publishing, GitHub Actions and n8n/Telegram automation.

  • Web platform
  • GitHub Actions
  • n8n
  • Production
Multi-stage n8n reporting workflow built by Willard WellsSee the build channel

02Automation architecture / AI operations

AI Reporting Engine

A multi-route n8n system that validates media, extracts or transcribes content, shapes AI output, then delivers the finished report to email, Telegram and Drive.

  • n8n
  • OpenRouter
  • Google APIs
  • Fallback routing
Instagram account connected to an automated onboarding workflowRead the build story

03Meta API / Community automation

Instagram Join Bot

A one-message onboarding route connecting Instagram, Meta permissions and automated replies to remove repetitive admin from a growing outdoor community.

  • Meta Graph API
  • Instagram
  • n8n
  • Community ops
03

Experience signal

Built on
showing up.

New tools expand the foundation. They do not replace it: listen, diagnose, explain, deliver, verify.

Open the full résumé
CORE CREDENTIALSCompTIA A+ · Network+ · CCNA training

Hillel Academy

IT Support Specialist / Systems Support Technician

Campus-wide support across Google Workspace, Cisco Meraki, Windows, Chromebooks, classroom technology, access control, backups and day-to-day user guidance.

Jamaica Public Service

AI Workshop Facilitator / Digital Skills Contributor

Invited back for repeat engagements delivering hands-on AI content-creation training — practical guidance, live builds and specific feedback on participant video projects and LinkedIn profiles.

The Creative Technician

Independent AI, Automation & Web Solutions Builder

Designs and deploys websites, prototypes and workflows with Next.js, TypeScript, n8n, AI APIs, GitHub and Vercel.

Cape Cod Workers Program

System Administrator

Configured workstations, accounts, software and storage while supporting security, hardware and everyday troubleshooting.
Willard Wells facilitating a hands-on AI workshop for Jamaica Public Service staff, August 2026 — participants working on laptops in a boardroomJPS workshop participants applying AI tools on laptops and phones during the August 2026 session
AI content-creation workshop · Jamaica Public Service · August 2026. Hands-on session — every participant building, not just watching.

Signals from collaborators

“He wasn’t just a developer; he was a true creative partner.”
Lifestyle Hikers Outdoor community
“One person doing the work of an entire agency.”
Master Bryan Kukibo Martial arts educator

Open channel / Kingston, Jamaica

Let’s make
something work.

Need someone who can support what exists, improve what is struggling and build what comes next? I’d like to hear about it.

I also run hands-on AI workshops for teams — like the repeat engagements delivered for Jamaica Public Service. If your organisation wants staff who can actually use these tools, get in touch about a session.